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Archive for February, 2024

Change Healthcare is STILL DOWN

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Change Healthcare is STILL DOWN. As stated the other day in multiple posts, other clearinghouses and individual payers have turned off their connections to Change Healthcare for their own protection. I don’t think the media understands how big of an issue this is to the healthcare industry. Change Healthcare is not just a clearinghouse. Over the years they have taken on more than just conveyance of claims. They are a pivot point for many payers’ claims processing as well as distribution of ERAs. Also, not only do they have PHI for patients, think HIPAA, they have bank account information for…

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Change Healthcare Service Disruption due to Cyber-Security Issue

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Change Healthcare has notified us that it is experiencing a network interruption related to a cybersecurity matter. As such, until this matter is resolved by Change Healthcare, you may experience service interruptions with Change Healthcare services, including Clearinghouse and Interoperability services.For more information, including ongoing updates regarding this matter, please visit the following Change Healthcare website: https://status.changehealthcare.com/incidents/hqpjz25fn3n7 Change Healthcare is experiencing a network interruption related to a cyber security issue and our experts are working to address the matter. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action…

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